Related FAQ

📱 Use Olvid on a second device 💻 (computer, tablet, etc.)

You can use your Olvid profiles on several compatible devices (computers, mobiles, etc.) simultaneously.

Here’s how to update Olvid to take advantage of it. This feature has been available since version 1.0 (October 2023).

Next, you can import a profile from another device and add a new device to one of your existing profiles.

We strongly encourage you to use your Olvid profiles on a second device as soon as possible. This will make it much easier for you to re-import them on subsequent devices in anticipation of changing or losing your device.

Tap your profile picture at the top left.

The list of your profiles appears.
Tap Add a profile.

The “Add a new profile on this device” screen appears.
Tap Import a profile from another device.
Give your current device a name, then Confirm.
Follow the instructions with the other device nearby and connected to the network.

Tap your profile picture at the top left, then ADD A PROFILE.

The “Add a new profile on this device” screen appears.
Tap Import a profile from another device.

The “Add a new profile on this device” screen appears.
Give your current device a name, then Validate.
Follow the instructions with the other device nearby and connected to the network.

Click your profile picture at the top left.

The list of your profiles appears.
Click Add a profile.

The “Add a new profile on this device” screen appears.
Click Import a profile from another device.
Give your current device a name, then Confirm.
Follow the instructions with the other device nearby and connected to the network.

Click your profile photo in the top left.

The list of your profiles appears.
Click Add a new identity.

The Olvid start-up screen appears.
Click I have an Olvid profile, then import a profile from another device.
Give your computer a name, then Validate.
Follow the instructions with the other device nearby and connected to the network.

You can add a new device to one of your existing profiles.

Tap your profile picture at the top left.

The list of your profiles appears.
Select the profile you wish to import on another device and tap Manage current profile.
Touch Add a device.

An 8-digit code is displayed, along with instructions for continuing with the other device.
Follow the instructions with the other device nearby and connected to the network.

Tap on your profile photo in the top left corner, then on MANAGE.

The “My profile” screen appears.
Tap ADD A DEVICE.
Follow the instructions with the other device nearby and connected to the network.

Click your profile picture at the top left.

The list of your profiles appears.
Select the profile you wish to import on another device and click Manage current profile.
Click Add a device.

An 8-digit code is displayed, along with instructions for continuing with the other device.
Follow the instructions with the other device nearby and connected to the network.

Click your profile photo in the top left.

The list of your profiles appears.
Select the profile you wish to import on another device and click Modify my identity.
Click Add a device, then Continue.

An 8-digit code is displayed, along with instructions for continuing with the other device.
Follow the instructions with the other device nearby and connected to the network.

Here’s what to do if you were unable to transfer a profile, if it fails, or if it displays an error message.

Error 7
- This profile is already present on your new device, as a result of a previous successful import. Here’s how to display the list of your profiles on a device. Your hidden profiles are not displayed in this list.
Error 5
- This error indicates a network connection problem between one of the two devices and our servers.
- Repeat the operation on a different network, with different connectivity.
- Check with your network administrator or ISP that no specific network restrictions or third-party applications are interfering. For the transfer to take place, your network must, for example, allow access to the server transfer.olvid.io, TCP:443 (WebSocket in HTTPS).