Message info (sent, received, read and when)


Message Info lets you know if it has been sent, received, read and when.

Display the message info

iOS
  1. Tap the message to display its options.
  2. Tap Info to display the Message Info.
Android
  1. Press the message to display its options.
  2. Tap to display the Message Info.

Message Information

iOS


Sending: The message has not yet left your device. After a second, check your network connection.

Sent: The message has arrived at the message distribution server. It is available to the recipient(s).

Distributed: The message has been downloaded by the recipient’s device.

Read: The message is displayed as read by the recipient(s) after they display it in the discussion. A message previewed in a notification or in the discussions list does not change to “Read” status.

You can choose whether or not your correspondent(s) receive a confirmation that you have read their messages in this discussion or globally.

By default, when Olvid is installed, the read confirmation setting is globally disabled for all discussions and users.

So if you want to receive confirmation that your messages have been read, ask each of your contacts to enable it in their settings for that discussion, or globally.

You can also choose to let them know if you have read their message in that discussion or globally with everyone and in any discussion, through Olvid’s global settings.

Edited : The message was edited after it was sent.

Android


Send request: The message has not left your device yet. After one second, check your network connection.

Sent: The message has arrived at the message distribution server. It is available to the recipient(s).

Delivered: The message has been downloaded by the recipient’s device.

Read: The message is displayed as read by the recipient(s) after they display it in the discussion. A message previewed in a notification or in the discussions list does not change to “Read” status.

You can choose whether or not your correspondent(s) receive a confirmation that you have read their messages in this discussion or globally.

By default, when Olvid is installed, the read confirmation setting is globally disabled for all discussions and users.

So if you want to receive confirmation that your messages have been read, ask each of your contacts to enable it in their settings for that discussion, or globally.

You can also choose to let them know if you have read their message in that discussion or globally with everyone and in any discussion, through Olvid’s global settings.

EDITED: The message was edited after it was sent.

on a message sent in a group

For a message sent in a group, means that there is at least one recipient to whom the message could not be sent. This is probably because the creation of the secure channel with this contact(s) has not been completed and the message is still pending. But the other participants receive it.

You can verify this by viewing the message details and then those of the group (by tapping its thread title, at the top) or by going to your contacts list . If three small dots are blinking next to a contact’s name, the secure channel with that contact is not completed. Read The secure channel creation never ends.

Quick fixes

  1. First check that the contact has not changed his/her Olvid identity (ID) by switching devices without restoring a backup, for example. In this case, you will have to add him/her with his/her new identity (ID). Read more here about managing the group: Why can’t I delete a contact?

  2. If the contact has not changed his Olvid identity (ID), have him open Olvid to finish creating the secure channel. If it still doesn’t work in a few seconds, read all the known troubleshooting cases here: The secure channel creation never ends.

Timestamp

  • On the sender’s side, the time indicated is the local time of the phone at the time of pressing the send button. This time is never changed afterwards.

  • On the receiver side, the time is the server time at the moment of the end of the sending of the message or of its last attachment.

  • The times are always calculated on the device as UTC and displayed in local time. If the device changes time zone, the displayed times will automatically update so that the absolute time remains true.

  • For ephemeral messages with a duration of existence, the T0 to start the countdown is the moment when the message has finished being deposited on the server (end of the last attachment). And Olvid takes the necessary steps upon reception to correct any discrepancies between the phone’s internal clock and the real time.