Contact Olvid Support
Take advantage of Olvid Support to find answers to your questions about using Olvid, to report a bug or to suggest improvements and feedback.
Before contacting Olvid support
Contact Olvid support
If the problem persists after executing our recommendations above, you can contact Olvid support by writing to email@example.com.
Our answers are related to the specifics of your device, which must be compatible.
- Your Operating System (Android or iOS) + its version. You will find this information in the General Settings of your smartphone. A screenshot will do the trick.
- Your Olvid version. (You will find this information in Olvid Settings > About).
- Which phone model you use.
- Some details about the process by which you reach a “problem”: a small description of your actions and the app’s reactions, so that we can try to reproduce the problem you encountered.
Send us a detailed crash report
If Olvid crashed, you can help Olvid and its users by sending us the Olvid crash report on your device. It does not contain any personal data.