📝 Contact Details

---

View contact details

You can view contact details by pressing:

• Their profile photo or icon in the list of your Contacts or in the details of a group and its discussion.

• The title bar of the private discussion you’re having together.

Trust Origins

The Trust Origins indicate the ways in which you added this contact and whether you personally verified a contact’s identity or they were presented to you.

What does the colored dot on a contact’s portrait mean?

iPhone iPad

This section applies to Android devices.

Android

These dots are displayed on Android when you have activated > Settings > Contacts & groups > Show a “trust origin” indicator for contacts: Enabled.

• Green dot = One-to-one verification if you’ve added each other face-to-face (by QR code scans) or remotely (by codes exchange).

• Orange dot = Presentation by if you both agreed to be presented by a common contact or Accepted invitation to group if you are both participants in a common group. You can then invite each other as direct contacts to have a private discussion.

• Blue dot = Validation by the identity provider if you’ve added each other with your organisation’s directory with which you’ve registered. Contact Details will also show the URL of your Keycloak identity provider directory.

Mac

This section applies to Android devices.

Windows

This section applies to Android devices.

Linux

This section applies to Android devices.

Contact offline for an extended period of time 💤

Regular Olvid users often notice contacts marked with Zzz.

The Zzz indicator appears next to a contact’s name and in their details when none of their devices have retrieved their messages from our servers for 40 days.

In other words, this contact has not opened Olvid for a long time.

A contact marked Zzz has probably:

• Simply stopped using the application for 40 days.

  → All they need to do is manually restart Olvid. The Zzz will not necessarily disappear immediately, but it will within a week.

• Uninstalled Olvid (often after changing phones without restoring or transferring their profile).

  → In this case, the person must reinstall Olvid and restore their backup or perform a profile transfer from their old device. Find out how to change your phone or computer. Otherwise, the situation is similar to when the secure channel creation never ends.

Can this indicator be disabled?

No. The Zzz indicator is essential for helping you identify contacts who have lost their Olvid identity or stopped using the application.

However, read receipts are not enabled by default.

Impact on group discussions

It is possible to add a contact in Zzz to a group discussion. However, this contact will likely not receive notifications until they open Olvid. You can check whether they are receiving your messages by viewing the message information.

---