FAQ

Notification sounds

You can change the sounds your device makes when you receive a message, for each discussion or globally.



Set a message notification sound for all discussions (global setting)

Change the sound your device makes when you receive a new message notification in all discussions.

This global setting will always be overridden by any individual setting, regardless of when any is changed.

iOS

  1. Tap > All settings > Discussions >  Notification sound.

  2. Tap each sound to explore them and choose one.

    None: You will not hear any sound.

    System sound: You will hear the sound defined by your iOS or iPadOS in Settings > Sounds & Haptics.

  3. Tap  Back to confirm.

Android

  1. Tap > Settings > Notifications.

  2. Under Message Notifications, tap Sound.

    The list of notification sounds made available by your OS is displayed.

  3. Tap each sound to explore them and choose one.

    Default notification sound: You will hear the sound defined in your OS global settings.

    None: You will not hear any sound.

  4. Tap OK to confirm.

Set a message notification sound for a discussion (individual setting)

Change the sound your device makes when you receive a new message notification in the displayed discussion.

This individual setting will always override any global setting, regardless of when any is changed.

iOS

  1. In your discussions list , tap the discussion to display it.

  2. Tap > Discussion settings > Notification sound.

  3. Tap each sound to explore them and choose one.

    None: You will not hear any sound.

    System sound: You will hear the sound defined in your iOS or iPadOS Settings > Sounds & Haptics.

    Default (sound name): You will hear the sound you have chosen if you have set a message notification sound for all discussions (global setting).

  4. Tap  Back to confirm.

Android

  1. In your discussions list , tap the discussion to display it.

  2. Tap > Discussion Settings >  Discussion notifications.

  3. Under Message Notifications, enable Custom message notifications for this discussion, then tap Sound.

    The list of notification sounds made available by your OS is displayed.

  4. Tap each sound to explore them and choose one.

    Default notification sound: You will hear the sound defined in your OS global settings.

    None: You will not hear any sound.

  5. Tap OK to confirm.

You can choose other notifications options in the discussion settings.

Polyphonic tones

When receiving a message, a random note of the selected instrument will be played. The note played is calculated according to the content of the message. Give it a try by tapping several times on your favorite instrument 😉.

Troubleshooting

Find out what to do:

If custom notification sounds do not work.